Though most security software is disabled through a clean boot, some may not be fully disabled. Please choose the link for the version of Windows you are using. A Microsoft help article with instructions for starting Windows in a clean boot can be found below. The majority of software can also be temporarily disabled by starting your computer in a clean boot. To avoid this, we suggest starting your computer in a clean boot and then trying to install Family Tree Maker. When the installation finishes, you can delete the Family Tree Maker folder off your desktop if you like, as it is no longer needed.Ĭonflicts with other software (such as security software) can stop Family Tree Maker from installing properly. Continue through the installation as normal.Depending on the version of Family Tree Maker you are installing, you may need to open a folder labeled fscommand first before you will see the icon for Setup.Please open the new Family Tree Maker folder we just copied to the desktop and double-click the icon for Setup.Once these files finish copying to this new folder, please remove the Family Tree Maker installation disc from your computer.A folder with the same name as your Family Tree Maker disc with all of the install files will be created. On the desktop now, please right click and select Paste.Now, please click the minimize button in the upper right corner of this window to minimize this window and then close any other windows that may be open.Please right click on it and select Copy from the menu that appears. In the window that opens, find the CD/DVD drive with the Family Tree Maker disc in it.If you don’t have My Computer (Computer for Vista and Windows 7) listed, it may be an icon on your desktop.Note:If you are running Windows 8, click the File Explorer icon on the taskbar. Click the Start menu in the bottom left, and then click My Computer ( Computer for Vista and Windows 7, This PC for Windows 10) from the right side.If the installation process starts, please cancel it before continuing.Insert your Family Tree Maker disc into the CD/DVD drive on your computer.To install Family Tree Maker from the desktop, please follow the steps below. Installing from the desktop can troubleshoot a number of issues, from bad discs, disc drives, installation stalling, and more. Un-check the box titled "Run this program in compatibility mode for."Ĭopying to and installing from the Desktop.Note: If you have Windows Vista, 7 or 8 and receive the error message that you need to install Service Pack 3 for XP, please take the following steps to turn off Compatibility Mode: If you require assistance in regard to this, please see the Microsoft help article listed below and follow the instructions there. To ensure the best experience installing Family Tree Maker, please make sure all updates have been installed for Windows. If Windows isn’t running as it should, Family Tree Maker may not install properly either. System Requirements for Family Tree Maker 2017.System Requirements for Family Tree Maker 2014.System Requirements for Family Tree Maker 2012.I still can’t install Family Tree Makerĭoes your computer meet the minimum system requirements?.Copying to and installing from the Desktop.Does your computer meet the minimum system requirements?.
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